Our TMS program runs on teamwork and effective communication. We want to make sure every patient feels comfortable and taken care of in every aspect. When a patient first addresses interest in our program, I coordinate with them to answer any questions and walk them through the process. I handle their prior authorizations and make sure everything is set up on the technical end so once they start the treatments, they only have to focus on that. Dr. Hashmi will also meet with them for a consult and address any further questions or concerns. Once they are ready for the first treatment, they meet with both the doctor and our treater, Lindsay. For the remainder of their care, they have Lindsay who is in session with them and with them the whole course of treatment, along with Dr. Hashmi and myself.
Our TMS patients have pre-set appointment times so they do not have to wait in a lobby or worry about checking in. We set everything up prior so they are able to come in at their appointment time and be seen directly and go about their day without any disruptions. Our TMS room is spacious and cozy, equipped with a TV so patients can feel comfortable and at ease while in session.